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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cethswayo Fraise

Cethswayo Fraise

September 11, 2024

5  out of  5
rating by Cethswayo Fraise
"They always go above and beyond with their services and they are so nice."
We responded:
"Cethswayo, thank you for the wonderful feedback! I am glad to hear you have received excellent service from our kind and friendly team. Please do not hesitate to reach out if there is anything else we can help you with! - Laurie "
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Renee Graham

May 15, 2024

5  out of  5
rating by Renee Graham
"Huge thank you to Christian and Mary at State Farm for getting me set up with new homeowners and auto all in one day. They provided awesome friendly service to meet my insurance needs. I’m so glad I was able to make the switch! Thank you!"
We responded:
"Thank you for the 5-star rating and the great review Renee! So glad that Christian & Mary were able to quickly help you with your insurance needs! We appreciate you trusting us and making that switch to the Laurie Bell State Farm Family! "
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Pete Thomas

May 9, 2024

5  out of  5
rating by Pete Thomas
"Super easy process! Mary had me taken care of in no time!"
We responded:
"Thank you, Pete, for the 5-star review and the positive feedback on Mary! She is a great asset to our team, so glad you had a fast and easy experience with us! We appreciate your business. "
Profile photo of Ann Green

Ann Green

May 7, 2024

5  out of  5
rating by Ann Green
"Have been with state farm awhile but this is best office I've been with. All professional and courteous. Thank you"
We responded:
"Ann, thank you for your review of Laurie Bell State Farm Insurance. Your business is very important so us and our relationship with customers. We are honored to be your insurance agents and look forward to helping any way possible. "
Profile photo of Stephen Reese

Stephen Reese

March 15, 2023

5  out of  5
rating by Stephen Reese
"I am really pleased with the prompt and friendly service provided by Robin and Christian at Laurie Bell State Farm. Thanks for taking care of our insurance needs."
We responded:
"Stephen, thank you so much for your kind words about Robin and Christian. They are both hard workers and greatly appreciate you as a customer. They work so well as a team to help people meet their auto, homeowners, life, and any other insurance gaps they cal fill. Your business is important to us. Thank you, again. "
Profile photo of Robert “Jay” Easter

Robert “Jay” Easter

January 13, 2023

5  out of  5
rating by Robert “Jay” Easter
"Nice people."
We responded:
"Thank you so much for the five star review! Our team loves to provide as much help as we can for your insurance needs and customer service is top on our list. We love our customers! "
Profile photo of Jeffery Crosby

Jeffery Crosby

October 26, 2022

5  out of  5
rating by Jeffery Crosby
"Mrs Mary was very friendly."
We responded:
"Jeffery, thank you so much for your 5 star review and nice comment about Mary. We are thrilled to help customers like you and appreciate your business at Laurie Bell, State Farm Insurance. Feel free to call us any time you have questions or concerns."
Profile photo of Caden Brock

Caden Brock

October 14, 2022

5  out of  5
rating by Caden Brock
"Service was outstanding."
We responded:
"Caden, we take great value in our customer service, thank you so much for your positive feedback! We appreciate your business and will always be here for all and any of your insurance needs!"
Profile photo of Lewis Wilson

Lewis Wilson

September 9, 2022

5  out of  5
rating by Lewis Wilson
"I like it. The people are nice and they got me started gardening. That's the best thing I've ever started doing. Thank you."
We responded:
"Dear Lewis, thank you for your five star review of Laurie Bell, State Farm Insurance. I hope that you will call or come by at any time if you need help with your auto insurance, homeowners insurance, and life insurance needs."
Profile photo of Nicole Warren

Nicole Warren

September 9, 2022

5  out of  5
rating by Nicole Warren
"She was very nice and sweet. She was patient with me asking so many questions took her time and explained everything to me. Very lovely and understanding person."
We responded:
"Nicole, thank you so much for your five star review of Laurie Bell, State Farm Insurance. We love to help people and are glad to know that you felt heard and understood. Please do not hesitate to contact us should you need anything in the future!"
Profile photo of Levi Tarver

Levi Tarver

September 7, 2022

5  out of  5
rating by Levi Tarver
"Mrs Mary was amazing she went over and above to satisfy me with my policy"
We responded:
"Dear Levi, thank you for such a glowing review and for mentioning Mary. She always goes above and beyond to help every customer with their insurance needs. Please come by or call Laurie Bell, State Farm any time you have any questions or needs."
Profile photo of Re'Keenan Wilson

Re'Keenan Wilson

April 29, 2022

5  out of  5
rating by Re'Keenan Wilson
"Great great service! They really meet your needs and swift on ensuring you have the upmost service as possible. Professionalism is key and they are spot on. Highly recommended this location’s services.Thank You!"
We responded:
"Thank you for sharing your great review with us. We take pride in knowing our customers are happy with their insurance and we strive to make sure we provide the very best service. We are glad to have you be a part of our State Farm family!"
Profile photo of Ayikwei Fraise

Ayikwei Fraise

April 27, 2022

5  out of  5
rating by Ayikwei Fraise
"Great place great people very perfessional and on time with there quotes"
We responded:
"Thank you so much for the 5-star review of our State Farm Insurance office. We really appreciate you being a customer and helping to spread the word about us!"
Profile photo of kim barber

kim barber

April 19, 2022

5  out of  5
rating by kim barber
"Mary went above and beyond in helping me with Homeowners insurance. She was very patient and understanding to exactly what I needed!! Will recommend Mary Erwin to anyone needing Insurance"
We responded:
"Kim, Thank you so much for your kind words and your 5 start review! I am so glad Mary showed patience and was willing to go above and beyond to help you with your insurance needs! We do love our Mary Erwin!"
Profile photo of Lynn Lococo

Lynn Lococo

April 7, 2022

5  out of  5
rating by Lynn Lococo
"Very professional experience. Lovely staff."
We responded:
"Mrs. Lynn, thank you so much for your kind words and 5 star review! We thrive on being professional and always here to help our Laurie Bell State Farm family with all of your insurance needs."
Profile photo of Dejonique Magee

Dejonique Magee

March 15, 2022

5  out of  5
rating by Dejonique Magee
"Robin, with Laurie Bell’s office went above and beyond to assist me on completing my claim. Thank you for your help! I truly appreciate all the efforts made to support me when you adjusted your schedule to fit mine."
We responded:
"Dejonique thank you so much for leaving our office a review. So glad to see that Robin went above and beyond to assist you with your insurance needs. -- Laurie"
Profile photo of COLE BIRD

COLE BIRD

March 10, 2022

5  out of  5
rating by COLE BIRD
"It is so nice to have a “one-stop” shop for all my insurance needs. Auto, home, business and liability coverage are all provided. Laurie, Mary and the rest of the staff are professional and extremely helpful. 🌟🌟🌟🌟🌟"
We responded:
"Cole, Thank you so much for leaving our office a review. So glad to see that our team was able to assist you with your auto insurance, home insurance, business insurance and liability insurance in a seamless manner. - Laurie"
Profile photo of Jennifer Bateman

Jennifer Bateman

March 10, 2022

5  out of  5
rating by Jennifer Bateman
"Mary at State Farm in Franklinton, LA is an amazing agent. She is very professional and always available to answer all of my questions and concerns no matter how small or large my concern is. She makes me feel like more than just a policy number, she makes me feel like a friend and family. I strongly recommend Mary Erwin for any of your insurance needs. Contact her at Laurie Bell, State Farm. You will not be disappointed"
We responded:
"Jennifer, thank you so much for your review of my State Farm Insurance agency and my Agent Mary! So glad to hear she can take care of all of your insurance needs and be on a personal level. It is our goal to be "Like a good neighbor". - Laurie"
Profile photo of Connor Dominguez

Connor Dominguez

March 3, 2022

5  out of  5
rating by Connor Dominguez
"Always do a great job!!!"
We responded:
"Conner, thank you so much for leaving a review for our office! We love the confidence you have placed in us. - Laurie"
Profile photo of Cindy Smith

Cindy Smith

February 10, 2022

5  out of  5
rating by Cindy Smith
"Mary is a very kind and helpful person every time I have a question about my insurance she has helped me to solve my problem."
We responded:
"Thank you for the review Cindy! I am glad Mary was able to assist you throughout the insurance process. Do not hesitate to reach out if you need anything!"
Profile photo of Claude Williams

Claude Williams

December 16, 2021

5  out of  5
rating by Claude Williams
"Very friendly professional no hold time explanation of policy and cost of same explained"
We responded:
"Thank you for the 5-star review and for sharing your experience with our State Farm office. We look forward to assisting you for many more years!"
Profile photo of Daniel desBordes

Daniel desBordes

December 16, 2021

5  out of  5
rating by Daniel desBordes
"Had a wonderful time working with Mary, setting up my insurances. She was very knowledgeable about her profession and thoroughly explained all products. I highly recommend them"
We responded:
"Daniel, thank you so much for mentioning Mary! She takes pride working for Laurie Bell, State Farm and always tries to listen to customers, understand their concerns and needs and make sure everything is addressed. A compliment like this validates all of her hard work! We appreciate you and your business!"
Profile photo of Billy Yates

Billy Yates

December 10, 2021

5  out of  5
rating by Billy Yates
"Very personable, great quality, and friendly faces! Thanks Christian Moak and Mary Erwin for all your help swapping our insurance to State Farm!"
We responded:
"Billy, your 5 star review of Laurie Bell, State Farm insurance is greatly appreciated! It is wonderful to hear that Mary and Christian were such an asset in meeting your insurance needs. Please never hesitate to call or text any time you have questions or concerns. We love our customers!"
Profile photo of Jaylin Knight

Jaylin Knight

November 12, 2021

5  out of  5
rating by Jaylin Knight
"Professional. Understanding. Answered my questions/concerns, reasonable pricing. Elizabeth is the one who helped me out."
We responded:
"Jaylin, thank you for leaving my State Farm Insurance office a review! Elizabeth is a great asset to our team and I am glad to see that she was able to provide you with a quality insurance experience. Please feel free to refer our State Farm Insurance office to your friends and family! - Laurie"
Profile photo of LINDA FULLER

LINDA FULLER

November 9, 2021

5  out of  5
rating by LINDA FULLER
"I have been client of State Farm for over 30 yrs, and now handling my mother's affairs with Laurie Bell Ins. They have the most efficient employees n they don't mess around they have handled my mom's stuff wonderful and I would recommend her agency any day. Thank you so much for the awesome service. Sincerely, Linda Fuller."
We responded:
"Linda, thank you for such a wonderful review of my State Farm Insurance agency and my State Farm Team! Mary, Robin, and Elizabeth work constantly to maximize the efficiency of our service, as we know people are busy. If we can ever help, please do not hesitate to call and feel free to refer our State Farm Insurance office to your friends and family! - Laurie"